Your 24/7 Autonomous Employee
Cutting Edge’s Conversations AI connects across phone, SMS, WhatsApp, and web chat to deploy a team of AI employees that handle specific roles in your business, from the first greeting to the final booking. Every interaction is logged, every lead is captured, and your team stays focused on the work that requires a human.
Activate preconfigured roles like the AI Receptionist, Inside Salesperson, or Support Agent.
Expand Al chat & voice capabilities with any API
Never miss a lead with multichannel communication
Log every interaction into a unified, searchable record with AI context.
Conversations AI powers a suite of specialized AI employees. Each role is built on professional frameworks to ensure every interaction meets high-level business objectives.
Always-on greeting and booking. The AI Receptionist greets every caller and visitor, answers questions using your business data, and logs leads directly into your CRM.
Turn business data into a roadmap for growth. The AI Data Analyst uses the AIR framework (Analyze, Interpret, Recommend) to scan CRM activities and customer reviews, delivering structured, actionable briefings.
The Problem (Set Up Pain)
That’s thousands in lost revenue each month.
Bring phone calls, SMS, WhatsApp, web chat, Facebook, Instagram, and email into one shared inbox. Conversations AI responds instantly across channels, keeps leads engaged, and hands off seamlessly to your team when needed.
With full visibility into every interaction, you can collaborate, respond faster, and convert more leads.
Every message, call, and interaction is logged with contact details, message history, and lead context—automatically. Your team gets a complete, searchable record of the relationship, even when staff change.
Conversations AI helps you follow up with context, deliver consistent service, and grow a reliable database you fully own.
Share your website link and your AI assistants will automatically train themselves on your business. Sync your website, your business profile, access your Shopify store, integrate with other existing systems and more. PLUS, give it custom knowledge with our drag and drop templates!
Show your AI how you work — what you offer, your hours, services, and process — so it can answer questions accurately, book appointments, check availability, and help customers 24/7 just like a real team member.
The Problem (Set Up Pain)
That’s thousands in lost revenue each month.
Bring phone calls, SMS, WhatsApp, web chat, Facebook, Instagram, and email into one shared inbox. Conversations AI responds instantly across channels, keeps leads engaged, and hands off seamlessly to your team when needed.
With full visibility into every interaction, you can collaborate, respond faster, and convert more leads.
Every message, call, and interaction is logged with contact details, message history, and lead context—automatically. Your team gets a complete, searchable record of the relationship, even when staff change.
Conversations AI helps you follow up with context, deliver consistent service, and grow a reliable database you fully own.
Share your website link and your AI assistants will automatically train themselves on your business. Sync your website, your business profile, access your Shopify store, integrate with other existing systems and more. PLUS, give it custom knowledge with our drag and drop templates!
Show your AI how you work — what you offer, your hours, services, and process — so it can answer questions accurately, book appointments, check availability, and help customers 24/7 just like a real team member.
Conversations AI engages leads instantly by voice or chat across SMS, WhatsApp, email, and more. It responds around the clock in multiple languages, answers questions, books appointments, and guides conversations using your business knowledge. Fast, consistent responses keep leads engaged and improve your chances of winning the job.
Custom Capabilities let you connect Conversations AI to your external systems through API so it can take real action, not just respond to messages. Check inventory levels, pull order status, schedule appointments, or retrieve customer information in real time. Your AI gathers the right details, calls the right system, and delivers an accurate answer without anyone on your team getting involved.
Phone calls, SMS, WhatsApp, web chat, Facebook, Instagram, and email all come into a single shared inbox. Conversations AI responds immediately across every channel, keeps leads engaged, and passes conversations to your team when a human touch is needed. Nothing gets missed and no lead goes unanswered.
Every call, message, and interaction is logged automatically with contact details, conversation history, and lead context. Your team always has the full picture when following up, even if the person who handled the original conversation is no longer around. You own the data, it stays organized, and it gets more useful over time.
Manage all customer communication from one place with these integrations.
Phone calls answered by AI with automatic text-back for missed calls
SMS messages sent and received through your AI team
Website inquiries handled the moment they come in
WhatsApp messages responded to automatically
Emails answered by AI without manual effort
Facebook messages handled by AI
Instagram messages handled by AI
Conversations AI is an always-on virtual assistant that uses AI to answer calls, respond to messages, capture leads, and book appointments across phone, chat, SMS, WhatsApp, and more.
Each edition is designed for different business needs:
Standard: Ideal for businesses using web chat, WhatsApp, Facebook, and Instagram. (Available worldwide)
Pro: Includes SMS and missed call text-back, making it a strong fit for service-based businesses that rely on text-based lead capture. (Available in Canada and the U.S.)
Premium: Unlocks full AI Voice Receptionist capabilities with up to 300 minutes per month (calls up to 10 minutes each). Unlimited calling is currently included as a bonus until mid-2026, with advance notice provided before any overage billing (approximately $0.15 per minute). Best suited for service-based businesses that want to capture leads and automatically book appointments across chat, SMS, and phone. (Available in Canada and the U.S.)
The AI instantly engages every visitor or caller, answers questions 24/7, and captures qualified leads directly into your system so no opportunity is missed, even outside business hours.
By responding instantly, qualifying leads, and booking appointments automatically, Conversations AI improves conversion rates and reduces missed opportunities, helping drive more revenue.
It works across voice calls, website chat, SMS, missed call text-back, WhatsApp, email, Facebook, and Instagram messaging, all managed in one unified inbox.
Yes. It can qualify leads and book appointments directly into your calendar, saving time and keeping your schedule full.
Yes. It operates 24/7, responding to inquiries at any time so you never miss a lead or customer interaction.
A customizable chat widget can be added to your site to answer FAQs, collect contact information, and engage visitors in real time.
Yes. You can control exactly where your AI agent is active across your website. Whether you want it on high-intent pages like service or pricing pages, or site-wide for full coverage, placement can be customized to match your goals and user journey.
Yes. You can deploy multiple AI agents with different roles, training, and objectives. For example, one agent can handle general inquiries, another can focus on quoting or sales, and another can support bookings or customer service. Each agent can be tailored to specific pages, services, or audiences.
Yes. It supports multiple languages and is trained to understand a wide range of accents, allowing you to connect with a broader audience.
SMS messaging is available for businesses in Canada and the United States. Businesses in other countries can still use web chat, email, Facebook, Instagram, and other messaging channels.
Yes. Leads and conversations can be sent directly into your CRM or pipeline, and integrations can be handled through APIs and webhooks if needed.
Yes. A2P messaging compliance is built in, allowing your business to send SMS messages reliably and in accordance with regulations.
The AI responds instantly to inquiries, routes conversations, and keeps customers engaged in real time, even outside of normal business hours.
No. Setup is straightforward and can be completed quickly. Our team at Cutting Edge Digital Marketing also assists with onboarding and configuration.
It’s ideal for service-based businesses, local companies, agencies, healthcare providers, home services, legal firms, and any business that handles inbound leads or bookings.
It works alongside your team by handling routine conversations, FAQs, lead capture, and scheduling, allowing your staff to focus on higher-value tasks.
Choose Standard if your primary channels are web chat, WhatsApp, Facebook, or Instagram.
Choose Pro if you need SMS communication and missed call follow-up.
Choose Premium if you want full AI receptionist functionality across chat, SMS, and voice.
Conversations AI uses advanced chat and voice AI to respond instantly, pulling from custom-trained knowledge about your business including services, hours, pricing, and FAQs. This ensures responses are fast, accurate, and aligned with your brand.
When Conversations AI messaging is activated, a phone number is automatically assigned based on the business address. The system attempts to assign a local number, but if none are available, a nearby regional number will be used.
If a local number cannot be assigned, an 800-number can be provided. We will assist with this setup.
Messages appear instantly within the platform without needing to refresh. Users can also enable instant email notifications or receive a daily summary of messages.
Web chat can be installed on any website that allows custom code injection. A WordPress plugin is also available for easy setup.
The chatbot can answer basic questions such as location, hours, and services using your business profile. It can also be trained with additional data like FAQs, pricing, service details, and booking instructions to provide more accurate and helpful responses.
It can collect lead information such as name and phone number, store contacts in the CRM, and log conversations for follow-up.
No. It only responds to direct messages, not public comments.
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| Unified Messaging | |
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Companies  |
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|---|---|---|---|---|---|---|---|
| Unlimited Contacts |  |
 |
only on higher-tier plans |
 |
|
|
|
| Centralized Lead Management | |
|
|
|
|
|
|
| AI-Powered Lead Capture | |
|
|
|
|
|
|
| Enhanced SMS Messaging | |
|
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|
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| Website Chat Widget | |
|
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| AI-Powered Chatbot | |
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| A2P Registration Included | |
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| Voice Capabilities | |
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| Unified Messaging | |
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| Pipeline (CRM) Management | |
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This limited-time offer includes:
(Setup fees not included)
No. A Facebook Page or Instagram Business account is required.