Let an AI employee take care of your online reputation. It responds to reviews, requests new ones, and posts on your behalf, while keeping a close eye on feedback trends so you always know where things stand.
5.0
Your AI Reputation Specialist generates personalized replies on Google and Facebook, matched to the tone and language of the original review, including major EU languages like German, French, and Spanish. Built-in guardrails keep the tone appropriate for both positive and negative feedback, so every response is on time, on brand, and handled correctly.
You decide how the AI responds. Configure rating thresholds, response timing, and platform preferences to match your standards. Once it is set up, every automated response follows your guidelines without you needing to review or approve each one.
Go beyond star ratings. Your AI Reputation Specialist tracks sentiment shifts, keyword trends, and review patterns over time, then surfaces what matters most through a simple chat interface. Ask questions, get answers, and use what you learn to improve how your business operates and how customers experience it.
Get a custom impact report for your business in under 2 minutes.
Cutting Edge handles the full setup of your AI Reputation Specialist, from writing customized response templates to configuring automated review requests. You launch with everything in place and start seeing results from day one.
The AI Reputation Specialist uses configurable rules and brand knowledge to generate automated review responses on platforms like Google Business Profile and Facebook. It reads each review, matches the appropriate tone, and posts timely, on-brand replies without manual effort.
Yes. You stay fully in control of your review management automation. You can set star rating thresholds, response timing, platform preferences, and brand guidelines to ensure every AI-generated response reflects your voice and reputation standards.
Through built-in AI chat, the AI Reputation Specialist analyzes review and NPS data to identify sentiment shifts, recurring themes, and emerging issues. These insights support smarter review management by helping you understand what customers care about and where to take action.
The AI Reputation Specialist supports automated responses on Google Business Profile and Facebook recommendations. It also detects the language of each review and responds in the same language, including major EU languages like German, French, Spanish, Italian, Portuguese, Polish and Czech.
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