Give your AI team your processes, your pricing, and your playbook, and watch them handle the work that keeps your business moving. From customer questions to internal coordination, custom AI Employees built with Cutting Edge are designed around your operation, not a generic template.
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Whether you need help generating quotes, answering staff questions, or keeping daily operations on track, you can build AI Employees trained specifically on how your business runs.
Each AI Employee is built on a shared set of tools, knowledge, and capabilities, so setup is fast. Create a new role, train it on your content, and put it to work without writing a single line of code. As your business grows, adding new AI roles is just as straightforward.
AI Employees can connect to your external systems through API, which means they do more than answer questions. They can check inventory, pull order status, book appointments, and update records in your CRM. You decide what each agent can access and what it should do, and it handles the rest.
Custom AI Employees work across your website chat, internal chat, and automated workflows. Because they share the same training and rules, they give consistent answers whether they are talking to a customer or a staff member. Train once, then put them to work wherever your business needs support.
Find out how an AI workforce can capture leads, reduce manual work, and deliver a return for your specific operation.
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“Our Custom AI Employee, Gilbert, has changed how we sell. What used to take hours now takes minutes. I can finish six proposals at the end of my day and know they are accurate and consistent every time.”
VP of Growth and Development
Custom AI Employees are AI agents you build inside Cutting Edge to perform real work across your business. They use your documents, workflows, and connected systems to give accurate answers, automate tasks, and execute actions. You can train them once and deploy across web chat, internal chat, or automated workflows.
Custom AI Employees operate using a shared framework of knowledge, rules, and capabilities. After training them on your processes and connecting your tools, they can answer questions, take actions, and run workflows. Cutting Edge’s platform ensures every AI Employee follows your systems and business logic consistently across all channels.
Businesses use Custom AI Employees for quoting, project updates, internal knowledge support, payment follow-ups, customer communication, and other high-volume tasks. Because each AI Employee is tailored to a specific role, they deliver reliable, repeatable work that matches your actual processes and internal systems.
Generic AI tools don’t know your business or connect to your systems. Custom AI Employees learn from your documents and integrate with your CRM, scheduling, or billing tools, allowing them to take real actions—not just chat. Every answer follows your rules, pricing, and workflows.
Yes. With Custom Capabilities, you can connect AI Employees to external systems through APIs. They can pull inventory, create CRM records, schedule appointments, or check order status. Cutting Edge lets you define exactly what actions the AI Employee can take and where.
You can deploy Custom AI Employees across your website chat, internal chat within Cutting Edge, and automated workflows. Because they share the same training and rules, employees and customers receive consistent answers everywhere. You train them once, then deploy wherever your business needs help.
Upload your documents, such as SOPs, pricing sheets, catalogs, and playbooks, and the AI Employee uses them as its knowledge base. Add rules and role-specific instructions to guide behavior. Cutting Edge ensures the AI Employee always references your latest information for accurate, trustworthy results.
Yes. Agencies can build Custom AI Employees for quoting, client updates, support, and internal enablement, then resell tailored AI agents to SMB clients. SMBs use them to reduce manual work, improve customer response time, and automate routine operations using the systems they already rely on.
You can create Custom AI Employees for local businesses with any paid Cutting Edge AI SKU. Additional capabilities like lead capture, appointment booking, or review response are unlocked through corresponding products such as Conversations AI or Reputation Management Premium.
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