With your processes and tools as their playbook, the AI agents you create using Vendasta can support staff, serve customers, and take on everyday work across your local business.
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Hire new AI Employees in minutes using a simple framework of shared tools, knowledge, and capabilities. Each Employee is quick to create, easy to train, and ready to take on a real role in your business without starting from scratch every time. Simple, no-code setup means teams can create and configure AI agents without technical expertise—and staff new AI jobs as the business grows.
Custom capabilities let you connect your AI workforce to external systems via API, so they can take real actions and not just chat. Check inventory levels, pull order status, schedule appointments in your calendar, or update records in your CRM. You define what your AI agent should do and which system to connect to and your AI Employee handles the rest.
Custom AI Employees can be put to work across your web chat, internal chat, and automations. Because they share the same knowledge and rules, they provide consistent, reliable help to customers and staff. Train your AI agents once, then deploy them anywhere your business needs support without rebuilding tools or re-entering context.
You’ve seen the metrics and read the results. Now, see exactly how an AI workforce will capture leads, eliminate manual work, and drive measurable ROI for your business.
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“Our Custom AI Employee, Banks, has changed how we sell. What used to take hours now takes minutes. I can finish six proposals at the end of my day and know they’re accurate and consistent every time.”
VP of Growth and Development, Blue River Digital
Custom AI Employees are AI agents you build inside Vendasta to perform real work across your business. They use your documents, workflows, and connected systems to give accurate answers, automate tasks, and execute actions. You can train them once and deploy across web chat, internal chat, or automated workflows.
Custom AI Employees operate using a shared framework of knowledge, rules, and capabilities. After training them on your processes and connecting your tools, they can answer questions, take actions, and run workflows. Vendasta’s platform ensures every AI Employee follows your systems and business logic consistently across all channels.
No. Vendasta’s no-code AI workforce platform lets anyone create and configure AI Employees in minutes. Upload existing documents, define rules, and assign capabilities. The platform handles the AI complexity so teams can deploy specialized AI agents without engineering support.
Businesses use Custom AI Employees for quoting, project updates, internal knowledge support, payment follow-ups, customer communication, and other high-volume tasks. Because each AI Employee is tailored to a specific role, they deliver reliable, repeatable work that matches your actual processes and internal systems.
Generic AI tools don’t know your business or connect to your systems. Custom AI Employees learn from your documents and integrate with your CRM, scheduling, or billing tools, allowing them to take real actions—not just chat. Every answer follows your rules, pricing, and workflows.
Yes. With Custom Capabilities, you can connect AI Employees to external systems through APIs. They can pull inventory, create CRM records, schedule appointments, or check order status. Vendasta lets you define exactly what actions the AI Employee can take and where.
You can deploy Custom AI Employees across your website chat, internal chat within Vendasta, and automated workflows. Because they share the same training and rules, employees and customers receive consistent answers everywhere. You train them once, then deploy wherever your business needs help.
Upload your documents, such as SOPs, pricing sheets, catalogs, and playbooks, and the AI Employee uses them as its knowledge base. Add rules and role-specific instructions to guide behavior. Vendasta ensures the AI Employee always references your latest information for accurate, trustworthy results.
Yes. Agencies can build Custom AI Employees for quoting, client updates, support, and internal enablement, then resell tailored AI agents to SMB clients. SMBs use them to reduce manual work, improve customer response time, and automate routine operations using the systems they already rely on.
You can create Custom AI Employees for local businesses with any paid Vendasta AI SKU. Additional capabilities like lead capture, appointment booking, or review response are unlocked through corresponding products such as Conversations AI or Reputation Management Premium.
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