A Review Management System That Works Around the Clock

In competitive service industries, your online reputation influences buying decisions before a customer ever contacts you. We configure your AI Reputation Specialist to reflect your brand voice, maintain a professional tone, and respond consistently to every piece of feedback, positive or negative. Your knowledge base is built out, your tone is set, and every customer interaction is handled correctly from the start.

Turn Completed Jobs Into New Five-Star Reviews

Getting more reviews is not just about asking. It is about asking the right customers, at the right time, through the right channel. Our team builds a customized review request flow that connects to your point-of-sale system and NPS process, then automatically sends review requests by email and SMS after every completed transaction. The result is a steady stream of new reviews coming in without any manual work on your end.

How Our White-Glove AI Reputation Specialist Onboarding Process Works

Step 1

Onboarding and Training Call

You complete a fulfillment form covering your business details and goals, then meet with our team for a personalized walkthrough. By the end of the call, you know exactly how your AI Reputation Specialist works and what to expect.

Step 2

Full Technical Setup and Integration

Our team builds out your review response automation, connects your point-of-sale system, and configures all custom workflows. You receive a fully operational AI employee ready to manage your reputation.

Step 3

30-Day Check-In and Monthly Support

We follow up at the 30-day mark to review performance and make any adjustments. From there, monthly support keeps your system running at its best as your business grows and changes.

Software Alone Does Not Deliver Results

The difference between an AI tool that sits unused and one that drives real business outcomes is how it is set up and maintained. Our done-for-you service gives you a dedicated team that understands both the technology and your business goals, so your AI Reputation Specialist is configured for maximum impact from the moment it goes live.

This Is What Working With Cutting Edge Feels Like

195 Reviews
4.4 out of 5

5 out of 5

195 Reviews
4.4 out of 5

Posted on Google Google
Kevin Spiess profile picture
Kevin Spiess
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great Group of people with a wealth of knowledge in their field. We have used them for a number of services with great results each and every time. ***** Five star and more!!!!
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Nathaniel Goselwitz profile picture
Nathaniel Goselwitz
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Brad has been awesome to work with! Super easygoing and really knows his stuff—marketing has been great. Highly recommend!
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Brian Seifeddine profile picture
Brian Seifeddine
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service and very knowledgeable while being so efficient and friendly along the way with all their services. Highly recommend Cutting Edge.
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ESTHER CANTAFIO profile picture
ESTHER CANTAFIO
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Brad and his team are very easy going and professional. So many ideas and ways to improve our social media presence. GlobalTech Group would highly recommend Cutting Edge Digital Marketing for all your advertising needs.
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dadash100 profile picture
dadash100
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Brad and his team have been nothing but helpful for many years now with are family of companies. if your looking for a one stop shop for all your marketing needs Cutting Edge Digital Marketing is the place to go !
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Chris Breen profile picture
Chris Breen
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I brought Brad and his team into a website revamp project for a customer of mine and what a job they did! On time and on budget, with great responsiveness and support for the customer. Cutting edge came to site, worked with different key stakeholders, provided photo and video resources and created a memorable and effective website. They continue to be involved with ongoing support. Thanks Brad and team! Look forward to our next project together.
Posted on Google Google
Shaun Lahey profile picture
Shaun Lahey
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Brad and the Cutting Edge team were a pleasure to work with and have brought the Team Viking brand to the next level. I highly recommend Cutting Edge for your web design and marketing needs. A+
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Amiee S profile picture
Amiee S
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent customer service! Highly recommend Brad and his team!

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