Have an AI employee handle review management by delivering personalized review responses, posting on behalf of the business, and sending review requests that encourage positive feedback while handling negative comments with care. Built-in AI chat lets you ask questions, spot trends, and get insights to guide better decisions.
Get a custom impact report for your business in under 2 minutes.
The AI Reputation Specialist uses configurable rules and brand knowledge to generate automated review responses on platforms like Google Business Profile and Facebook. It reads each review, matches the appropriate tone, and posts timely, on-brand replies without manual effort.
Yes. You stay fully in control of your review management automation. You can set star rating thresholds, response timing, platform preferences, and brand guidelines to ensure every AI-generated response reflects your voice and reputation standards.
Through built-in AI chat, the AI Reputation Specialist analyzes review and NPS data to identify sentiment shifts, recurring themes, and emerging issues. These insights support smarter review management by helping you understand what customers care about and where to take action.
The AI Reputation Specialist supports automated responses on Google Business Profile and Facebook recommendations. It also detects the language of each review and responds in the same language, including major EU languages like German, French, Spanish, Italian, Portuguese, Polish and Czech.
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